Coronavirus (COVID-19) Response and Resources

Telligen is monitoring COVID-19 and information provided by national and state resources to share with providers, partners, and stakeholders that we work with. We want to help you stay informed with important news and updates from the Centers for Medicare & Medicaid Services (CMS) and the Centers for Disease Control and Prevention (CDC) along with recommendations from state public health departments for the safety of our communities.


For the most up-to-date program guidance, visit the CMS website.


For the latest updates including resources for your community, visit the CDC website.

Information from state public health departments:

Telehealth during COVID-19: Ensuring Reimbursement Webinar

The Centers for Medicare & Medicaid Services (CMS) and other payers are expanding the telehealth benefit on A TEMPORARY AND EMERGENCY BASIS UNDER THE 1135 WAIVER.

Telehealth refers to the exchange of medical information from one site to another through electronic communication to improve patient’s heath. Telligen, the Quality Innovation Network-Quality Improvement Organization (QIN-QIO) for Colorado, Iowa, Illinois, and Oklahoma, in partnership with the University of Colorado Practice Innovation Program, hosted a Webinar and question and answer session during which our expert speakers provided an overview of the CMS waiver 1135 rules as well as recommendations for coding and documentation for use of telehealth during COVID-19, so that patients can be cared for without leaving the safety of their homes.


General Inquiries

Registration for Telligen QI Connect™ is now open! Please email a Telligen quality improvement advisor or call Telligen to learn more.