Coronavirus (COVID-19) Response and Resources

Telligen is monitoring COVID-19 and information provided by national and state resources to share with providers, partners, and stakeholders that we work with. We want to help you stay informed with Telligen events focused on COVID-19, important news and updates from the Centers for Medicare & Medicaid Services (CMS) and the Centers for Disease Control and Prevention (CDC) along with recommendations from state public health departments for the safety of our communities.

Telligen events:

• Telligen Events Archive – Infection prevention presentations and webinar recordings 

Guidance:

• Proposed Policies for the Medicare Diabetes Prevention Program Expanded Model (MDPP) for the Calendar Year 2021 Medicare Physician Fee Schedule
• Trump Administration Announces New Resources to Protect Nursing Home Residents Against COVID-19
• Nursing Home COVID-19 Data and Inspections Results Available on Nursing Home Compare
• Trump Administration Unveils Enhanced Enforcement Actions Based on Nursing Home COVID-19 Data and Inspection Results
• NHSN COVID-19 Module Enrollment Guide: 4 Step Guide to Enroll in the NHSN System
• Trump Administration Issues Second Round of Sweeping Changes to Support U.S. Healthcare System During COVID-19 Pandemic 
• New and Expanded Flexibilities for Rural Health Clinics (RHCs) and Federally Qualified Health Centers (FQHCs) During the COVID-19 Public Health Emergency (PHE)
• CMS Issues Guidance Allowing Independent Freestanding Emergency Departments to Provide Care to Medicare and Medicaid Beneficiaries during the COVID-19 Public Health Emergency
• CMS Issues New Wave of Infection Control Guidance Based on CDC Guidelines to Protect Patients and Healthcare Workers from COVID-19
• COVID-19 Preparedness Checklist for Nursing Homes and Other Long-Term Care Settings

Tools:

• AHA – Addressing Emotions on the Front Lines
• AHA – Proactive Conversations that Support Providers and Patients
• CMS Issues Nursing Homes Best Practices Toolkit to Combat COVID-19 
  • Toolkit on State Actions to Mitigate COVID-19 Prevalence in Nursing Homes
• National Council on Aging: Tools to Help Stay Close While We are Apart
• Trump Administration Launches New Toolkit to Help States Navigate COVID-19 Health Workforce Challenges
  • COVID-19 Workforce Virtual Toolkit: Resources for Healthcare Decision-Makers Responding to COVID-19 Workforce Concerns
• General Provider Telehealth and Telemedicine Toolkit
• COVID-19 Partner Toolkit
• COVID-19 Preparedness Checklist for Nursing Homes and Other Long-Term Care Settings
• Tips for Nursing Home Staff for Successful Virtual Visits
• Quick Guide to Implementing Telehealth in Nursing Homes During the COVID-19 Pandemic

Information from state public health departments:

• Colorado
• Illinois
• Iowa
• Oklahoma

Website resources:

• CMS
• CDC
• Coronavirus.gov
• RHIhub
• AHA
• Centros para el Control y la Prevención de Enfermedades – COVID-19

CDC Clinician Hotline:

• 24/7 Hotline Answered by Clinicians (770) 488-7100

National Suicide Prevention Hotline:

COVID-19 is having an enduring impact on behavioral health, with stay-at-home orders and physical distancing contributing to loneliness and, for many, a sense of hopelessness. Moving suicide prevention forward during the pandemic is essential. Recent policy developments are already underway, including proposed legislation to transition the National Suicide Prevention Lifeline from its 1-800-273-8255 number to an easy-to-remember, three-digit number (9-8-8) and include mental health crisis response.