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Root Cause Analysis Training

October 19 @ 10:30 am - 11:15 am CDT

Root Cause Analysis (RCA) is an integral part of the quality improvement process that enables healthcare workers to define, understand and solve problems. Quality improvement involves systematic analysis and systematic action to analyze underlying causes of care deficiencies. RCA includes identifying the contributing factors and studying the issue to understand how and why it occurred.

RCA is the first step in understanding the reasons behind a problem, near miss or repeating incident before you build a plan to fix the problem. Telligen can help healthcare partners by offering this skill to their staff. RCA Training is for nursing homes that have been directed by the state survey agency and providers from any care setting whose staff need to learn or enhance their RCA skills. Click below to register a team to attend one of our weekly 45-minute RCA Training webinar.

Attendees will gain knowledge and resources that will help mobilize a team into action and start mitigating challenges with lasting success using RCA. RCA Training is offered on Tuesdays at 10:30amCT/9:30am MT.

Please register HERE to select a Tuesday you would like to attend.


October 19
10:30 am - 11:15 am CDT

General Inquiries

Registration for Telligen QI Connectâ„¢ is now open! Please email a Telligen quality improvement advisor or call Telligen to learn more.


Upcoming Events

  1. Root Cause Analysis Training

    October 26 @ 10:30 am - 11:15 am CDT
  2. QPP Multi-State Office Hour Session

    October 26 @ 1:00 pm - 2:00 pm CDT
  3. Plan-Do-Study-Act (PDSA) Training

    October 27 @ 11:00 am - 12:00 pm CDT
  4. Regional Telligen Community Connect Collaborative (TCCC)

    October 28 @ 11:30 am - 1:00 pm CDT
  5. Root Cause Analysis Training

    November 2 @ 10:30 am - 11:15 am CDT

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