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Root Cause Analysis Training for Nursing Home Staff

December 8, 2020 @ 10:30 am - 11:00 am CST

10:30 AM CT / 9:30 AM MT

Root Cause Analysis (RCA) is a skill every person working in a nursing home is expected to possess. Per GUIDANCE §483.75(a)(2)-(3), and (h)-(i) the QAPI plan must describe the process for identifying and correcting quality deficiencies. QAPI suggests systematic analysis and systematic action is taken to analyze underlying causes of systemic quality deficiencies, along with studying the issue to determine underlying causes and contributing factors.

RCA is the first step in understanding the reasons for a problem, near miss or repeating incident before you build a plan to fix the problem. Telligen can help nursing homes with this RCA training. If you have been directed by the state survey agency or feel you can use a boost in team skills, register a team to attend one of our weekly 30-minute RCA Training webinar. Attendees will gain knowledge and resources that will help mobilize a team into action and start mitigating challenges with lasting success using RCA.

Please register here.


December 8, 2020
10:30 am - 11:00 am CST

General Inquiries

Registration for Telligen QI Connect™ is now open! Please email a Telligen quality improvement advisor or call Telligen to learn more.


Upcoming Events

  1. Root Cause Analysis Training

    May 11 @ 10:30 am - 11:15 am CDT
  2. Plan-Do-Study-Act (PDSA) Training

    May 12 @ 11:00 am - 12:00 pm CDT
  3. May 12 @ 1:00 pm - 2:30 pm CDT
  4. Celebrating Our Telligen QI Connect™ Partners’ Commitment to Action: The Journey Begins

    May 12 @ 1:00 pm - 2:30 pm CDT
  5. Oklahoma Community Connect Meeting

    May 18 @ 10:00 am - 11:00 am CDT