Nursing Home Quality – Resources

There are 8 resources

How to Change Your Email Address in SAMS and NHSN

This document provides instructions and screenshots that demonstrate how you can change your email address in SAMS (Secure Access Management Services) and NHSN (National Healthcare Safety Network). This is a two-step process and should be done in order.

QAA/QAPI Meeting Agenda Template

The QAA/QAPI Meeting Agenda Template is a customizable template for quality assessment and assurance committee (QAA) and quality assurance and performance improvement (QAPI) team meetings. The agenda supports efforts to document meeting discussions, actions and sustainment of improvements.


Having more than one NHSN user for your facility is a best practice. Watch this recording of how to add a new user to your NHSN facility. Should you have any questions about this recording or any of the steps, please feel free to reach out to Kristen Ives at

SAMS Access Security Upgrade

Use this document to guide you through the process of upgrading your SAMS Level 1 access to Level 3 access. Please be sure you have at least one other user with access to your facility’s NHSN reporting before you start this process.

Conferring NHSN Rights to Telligen

Use this step by step document to learn how to confer rights to NHSN data to Telligen. Telligen does not want any resident-level identifiers. Should you have any questions or concerns about conferring rights, please contact

National Nursing Home Training Sessions on Infection Control Processes

Through the Quality Improvement Organization (QIO) Program, the Centers for Medicare & Medicaid Services (CMS) has developed a multi-part series to provide training on infection control processes in nursing homes. This series is open to anyone interested in nursing home infection control. Sign up here if you’d like to know about future webinars, tools and …

Sepsis Prevention: A Three Part Series

Sepsis Prevention: This three part series is designed to give you and your team the tools you need to improve the overall care and safety of your clients and your facility’s readmission rates. Sepsis is preventable, but continues to be a major cause for readmissions to hospitals and can have devastating effects on your clients. …

Telligen QI-Connect Kick Off Presentation

In this 30-minute webinar, Telligen staff introduces Telligen QI Connect™, a comprehensive healthcare quality improvement program that places healthcare providers and consumer at its center. Learn about our Affinity Groups that are forming now and are designed to make an impact on the most challenging healthcare issues facing our communities today. This presentation is for …