Telligen Featured in QIO Progress Report

CMS’ Annual Report Highlights QIN-QIOs’ contributions to national health quality improvement for Medicare beneficiaries

Telligen, the Quality Innovation Network-Quality Improvement Organization (QIN-QIO) for Colorado, Illinois and Iowa, is featured in the Centers for Medicare & Medicaid Services’ (CMS’) newly released 2017 QIO Program Progress Report. Telligen is one of 14 QIN-QIOs that contributed to the program’s success in improving the quality of care for Medicare beneficiaries throughout the United States.

The annual QIO Program Progress Report highlights how QIN-QIOs nationwide are helping to reduce clinician burden and support person-centered quality improvement initiatives that combat disparities and promote population health. It includes findings from the program’s past year and features recent success stories from around the country, data-driven results from QIN-QIOs and Beneficiary and Family-Centered Care (BFCC)-QIOs, and future priorities for the QIO program.

“Both BFCC-QIOs and QIN-QIOs shined in their work in 2017, with QIN-QIOs seeing especially impactful results in the areas of medication safety, immunizations, care coordination, diabetes and nursing home care,” said Dennis Wagner, director of the Quality Improvement and Innovation Group (QIIG) within the CMS Center for Clinical Standards and Quality.

“QIN-QIOs’ care transitions work contributed to over 50,900 readmissions avoided and 23 million beneficiaries potentially affected. QIN-QIOs’ diabetes self-management education and support (DSMES) resulted in more than 5,300 diabetes educators trained and over 47,800 beneficiaries completing DSMES in 17 different languages. Together, QIN-QIOs and BFCC-QIOs helped improve the effectiveness, efficiency and quality of care provided to our nation’s Medicare beneficiaries,” Wagner said.

In the past three years, Telligen has hosted more than 280 diabetes self-management education classes with more than 1,500 graduates since July 2015. The classes cover meal planning, exercise, medication management and general skills and techniques to better manage health markers such as HbA1c and cholesterol levels, blood pressure and weight.

One specific example of Telligen’s successful quality improvement activities can be viewed in the report’s “Snapshots of Success” section, which profiles Telligen’s pilot project with the Colorado Regional Health Information Organization (CORHIO) to expand pharmacist access to its health information exchange (HIE) network. Pharmacists who participated in the CORHIO pilot improved their ability to conduct care transitions, medication reconciliation, record reviews and medication therapy management.

The QIO Program Progress Report is available online at A printable PDF version is also available for download from that site.

About Telligen
For more than 45 years, Telligen population health management solutions have improved the quality and cost-effectiveness of health care for consumers and providers. Telligen serves the health and well-being needs of employer, union and health plan clients, as well as commercial clients and government programs at the federal, state and local level. Visit to learn more.

The QIO Program is a national health care quality improvement program lead by CMS that works to convene health care providers and patients to share knowledge, spread best practices and achieve improvements in patient care while decreasing health care costs for all Americans. To learn more about Telligen’s work with the QIO Program, visit

Media Contacts

Jolene Schaefer
Marketing & Communications Manager

Newsletter Sign Up