Telligen QI Connect™ Events Archive

COVID-19 in LTC Office Hours: COVID-19 Required Data discussion with State Health Department’s HAI Experts (September 3, 2020)

Healthcare Associated Infection (HAI) experts from Colorado, Iowa, Illinois, and Oklahoma’s public health departments presented information about the reporting of COVID-19, how data is used and shared their experiences with COVID-19 in nursing homes. Nursing homes are on the front-line in the fight against COVID-19, and Telligen is supporting nursing home teams work to implement prevention and preparedness guidance.

Webinar recording and PowerPoint

International Overdose Awareness Day Roundtable (August 31, 2020)

Guest speakers, Jose Esquibel, Colorado Consortium and Bobby Makkamala, MD, Chair Elect Board of Trustees, American Medical Association discussed and shared experiences related to the COVID-19 pandemic and how it is effecting Opioid misuse mortality/morbidity/overdose/impact on hospitalizations. Is COVID-19 impacting relapses, overdose? What can be done?

Webinar recording, PowerPoint, and Transcript

4Ms and your Goals: Laying the Groundwork for Understanding the 4Ms and Becoming an Age Friendly Health System (AFHS)

The purpose of this learning collaborative is to guide participants through Becoming an Age Friendly Health System with the 4Ms (What Matters, Mentation, Medication, Mobility).

This collaborative will intertwine the 4Ms with the Telligen QI Connect™ focus areas of: Infection Prevention, COVID-19, Opioids & Behavioral Health, Patient Safety & Care Transitions, Chronic Disease Prevention & Self-Management, and Nursing Home Quality. Participants will learn how to apply 4M strategies and tools and meet with community Geriatrics Workforce Enhancement Program (GWEP) representatives to continue establishing an AFHS at their organization.

Regional COVID-19 Post-Acute Care Collaborative Office Hours: Social Isolation Perspectives from the Field (July 29, 2020)

Post-acute care transitions play a critical role in the next steps for COVID-19 care and infection prevention. Whether discharged from a hospital, social distancing at home (sheltering-in-place), or returning to a nursing home facility there are still so many unanswered questions about how to care for and support patients and families during this challenging time. This Regional Post-Acute Care Collaborative Office Hours featured a vast line-up of Social Isolation experts:

    • Deb Skovron, Director, Circle Talk™
    • Dr. Jim Coyle, GriefCare and Community Outreach Specialist for Cedar Memorial and Iowa Cremation
    • Jennifer Prell, CEO, Elderwerks
    • Heather Duvall, Alzheimer’s Association OK Chapter

Webinar Recording, PowerPoint, and Transcript

COVID-19 in LTC Office Hours: Improving Communication with Dialysis Centers

Hear experts from the End Stage Renal Disease (ESRD) Networks covering Iowa, Illinois, Colorado, and Oklahoma discuss how COVID-19 has impacted the dialysis populations in these regions. A tool to increase communication between long term care and dialysis centers was also shared, and participants had the opportunity to ask questions and share their experiences. 

Webinar Recording and PowerPoint

Age is Not a Diagnosis: Reframing Aging and Ageism (2-Part Series: July 8 & 15, 2020)

Telligen brought together a panel of leading experts to begin the conversation of reframing aging and ageism, creating a more age-friendly system of care, reducing implicit bias, and driving meaningful systemic change. This two-part series capitalized on the opportunity to launch a paradigm shift for healthcare providers and communities to become more age-friendly in providing care and change the narrative on aging and ageism. 

Self-Care and Leadership in Crisis-We Are All Human (June 23, 2020)

Event Description: Anyone else having weird dreams? In this interactive session, Dr. Watson discussed the importance of recognizing that we are not only living through our own personal hardships related to the pandemic, but as clinicians in the center of the storm, we are experiencing double trauma. This has profound effects on our wellbeing and can trigger reactions of fear and helplessness. She discussed a paradigm for working with these difficult emotions, offered specific tips and provided time to share our frontline experiences so that we can support each other. Empathy for and attunement to our comrades is the antidote to trauma.

COVID-19 in Long Term Care (LTC) Office Hours with IHI’s Dr. Alice Bonner (June 18, 2020)

Alice Bonner, PhD. from the Institute for Healthcare Improvement (IHI)  be presented for Telligen’s interactive LTC Office Hours. Dr. Bonner has been a geriatric nurse practitioner caring for older adults and their families for over 30 years. She is currently Adjunct Faculty and Director of Strategic Partnerships for the CAPABLE Program at the Johns Hopkins University School of Nursing and Senior Advisor for Aging at the Institute for Healthcare Improvement (IHI).  Learn about Age Friendly Health Systems, an initiative of The John A. Hartford Foundation and the Institute for Healthcare Improvement (IHI), in partnership with the American Hospital Association (AHA) and the Catholic Health Association of the United States (CHA). Dr. Bonner shared how you can incorporate the evidence-based Age-Friendly Health System framework into your organization as it relates to the COVID-19 pandemic. She also described the weekday National Nursing Home Huddles.

COVID-19 in Long Term Care (LTC) Office Hours (May 28, 2020)

Dr. Nimale Stone from the CDC presented for Telligen’s interactive LTC Office Hours. Dr. Stone is the Team Lead for Long-term Care for the Prevention and Response Branch within CDC’s Division of Healthcare Quality Promotion. She is a Board-certified infectious disease physician with over 10 years of experience developing surveillance and quality improvement projects to track and prevent infections and antibiotic resistant pathogens in post-acute and long-term care settings. In her role at CDC, Dr. Stone oversees the development of guidance, educational resources, and implementation tools to support infection prevention and antibiotic stewardship activities in nursing homes. Currently, she supports the teams developing and implementing CDC guidance and educational resources to support nursing homes and assisted living facilities preparing for and responding to COVID-19. 

COVID-19 in Long Term Care (LTC) Office Hours (May 7, 2020)

This interactive session featured two guest speakers, Administrator Michelle Hart-Carlson, and Clinical Nurse Specialist and Infection Preventionist Stacy Strait, from Oak Trace, a LifeSpace Community in Downers Grove, Illinois. Stacy Strait is the recipient of the 2019 NADONA Antibiotic Stewardship Best Practice Leader Award. They shared their approaches to implementing CDC and CMS guidance for COVID-19 and the lessons they’ve learned. The discussion included their approach for communicating with residents, families and staff, as well as their infection prevention strategies, including creative PPE optimization. The session  closed with the Telligen team providing an overview of the recently released CMS QSO-20-28 NH Memo, Nursing Home Five Star Quality Rating System updates, Nursing Home Staff Counts, and Frequently Asked Questions.

COVID-19 in Long Term Care (LTC) Office Hours (April 23, 2020)

The topic focus for the April 23 COVID-19 in LTC Office Hours was telehealth. Dr. Christine LaRocca presented an overview of telehealth and Dr. Dheeraj Mahajan shared his experience using telehealth in Illinois nursing homes. Attendees had the opportunity to ask questions and hear responses from a panel that in addition to Dr. Mahajan, included staff from Evenglow Lodge, an Illinois nursing home using telehealth. The panel included Mark Hovren the administrator, Sheila Simons the director of nursing and Shelah Gaston the clinical coordinator from Evenglow Lodge.

MAC Learning Series: Taking Your Chronic Disease Prevention and Management to the Next Level (April 22, May 13 & 28, June 11, 2020)

This four-part learning series reviewed Medicare’s billable chronic care services, including telehealth. During these calls participants heard from Medicare Administrative Contractors (MACs) on Medicare’s reimbursement for preventative services. The focus was on practices that are caring for patients who have diabetes, chronic kidney disease, and/or cardiovascular disease.

      • Session 1: Preventive Visits Covered by Medicare (4/22/2020)
      • Session 2: Diabetes Management, Screening and Preventive Services Covered by Medicare (5/13/2020)
        • This course provided the most current information related to Medicare diabetes management, screening, and preventive visits. Nathan Kennedy with National Government Services discussed the components of the Diabetes Self-Management Training (DSMT), Medicare Diabetes Prevention Program (MDPP), and Medical Nutrition Therapy (MNT). Links to CMS resources were provided in addition to responses to frequently asked questions.
        • PowerPoint Presentation, Speaker Biography, Webinar Recording, and Transcript
      • Session 3: Cardiovascular Screening Services Covered by Medicare (5/28/20)
        • Medicare provides reimbursement for many services to assist providers in screening their patients for cardiovascular disease. There are lab tests, counseling services for tobacco use, and intensive behavior therapy for cardiovascular disease and obesity. This course provided information about the Medicare rules and regulations concerning these services including coverage requirements, frequency, and appropriate providers. Take advantage of this education to assist your patients in reducing their risk for cardiovascular disease. Links to CMS resources were provided in addition to responses to frequently asked questions.
        • PowerPoint Presentation, Speaker Biography, Webinar Recording, Transcript, Resource Handout, and Learning Series Q&A’s 
      • Session 4: Chronic Kidney Disease Prevention Services Covered by Medicare (6/11/20)

Post-Acute Care Collaborative: Your Role Today in Safer Care Transitions (April 16 – June 11, 2020)

Post-acute care transitions play a critical role in the next steps for COVID-19 care and infection prevention. Whether discharged from a hospital, social distancing at home (sheltering-in-place), or returning to a nursing home facility there are still so many unanswered questions about how to care for and support patients and families during this challenging time.

Our Post-Acute Care Collaborative Office Hours will feature COVID-19 and Infection Prevention speakers from across the care continuum including subject matter experts, local stakeholders, and partners from your state. Listed below are the previous Post-Acute Care Collaborative Office Hours:

COVID-19 in LTC Office Hours: COVID-19 in Geriatrics and Long Term Care Webinar (April 9, 2020)

This interactive Office Hours session featured special guest speakers, Dr. Joseph G. Ouslander and Dr. William Russell. Dr. Ouslander recently published a COVID-19 special article and editorial in the Journal of the American Geriatrics Society. He and Dr. Russell reviewed these publications and shared key updates, actionable guidance, and resources to assist long-term care providers in their COVID-19 prevention and preparedness efforts.

Dr. Ouslander’s distinguished career and lifelong achievements in clinical geriatrics include the creation and dissemination of Interventions to Reduce Acute Care Transfers (INTERACT), a quality improvement program that assists long-term and post-acute care organizations in improving care and reducing unnecessary hospitalizations and their related complications and costs.

Dr. Russell is an internist and geriatrician focused on value-based care for seniors in the ambulatory setting. He serves as the medical lead for Conviva Care Centers in Palm Beach County Florida, responsible for the care of over 25,000 older patients. He was a technical lead at the Office of the National Coordinator for Health IT for the Transitions of Care Challenge Grants.

Telehealth during COVID-19: Ensuring Reimbursement Webinar (April 2, 2020)

The Centers for Medicare & Medicaid Services (CMS) and other payers are expanding the telehealth benefit on A TEMPORARY AND EMERGENCY BASIS UNDER THE 1135 WAIVER.

Telehealth refers to the exchange of medical information from one site to another through electronic communication to improve patient’s heath. Telligen, the Quality Innovation Network-Quality Improvement Organization (QIN-QIO) for Colorado, Iowa, Illinois, and Oklahoma, in partnership with the University of Colorado Practice Innovation Program, hosted a Webinar and question and answer session during which our expert speakers provided an overview of the CMS waiver 1135 rules as well as recommendations for coding and documentation for use of telehealth during COVID-19, so that patients can be cared for without leaving the safety of their homes.

COVID-19 in LTC Office Hours: COVID-19 in Geriatrics and Long Term Care Webinar (March 27, 2020)

This interactive session included follow up questions we received during the COVID-19 Prevention and Preparedness in LTC event on March 19, while also inviting new questions and sharing of best practices.

Dr. Joanne Lynn, MA, MS, Health & Aging Policy Fellow and a Policy Analyst in the Program to Improve Eldercare at Altarum presented. One of the first hospice physicians in the U.S., Dr. Lynn is a nationally recognized expert and has authored over 300 peer-reviewed journal articles and 80 books and chapters on geriatrics, palliative care, and end of life care. Dr. Lynn  addressed the importance of advance care plans specific to the threat of COVID-19.

Dr. Lynn has been medical director of hospice, long-term care facilities, and home care, as well as the Chair of the geriatrics program at George Washington University School of Medicine. Previously a medical officer for the Centers for Medicare & Medicaid Services (CMS), she helped craft 2010-2011 CMS reforms relating to care transitions post-hospital and develop metrics for measuring quality in long-term care, home hospice and community settings. Dr. Lynn received an MS in Evaluative Clinical Sciences from Dartmouth College, an MA in Philosophy and Social Policy from George Washington University, and an MD from Boston University School of Medicine.

Dr. Christine LaRocca, a fellowship-trained, board-certified geriatrician and Medical Director for Telligen, served as the facilitator for this office hours call.

Sepsis Prevention: A Three Part Series (January 7, February 5, March 4, 2020)

Sepsis Prevention: This three part series was designed to give you and your team the tools you need to improve the overall care and safety of your clients and your facility’s readmission rates. Sepsis is preventable, but continues to be a major cause for readmissions to hospitals and can have devastating effects on your clients.

Part 1: PowerPoint, Webinar Recording, and Transcript

Part 2: PowerPoint, Webinar Recording, and Transcript

Part 3: PowerPoint, Webinar Recording, and Transcript







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